Privacy Policy
PRIVACY POLICY
1. Introduction
JHL Supplies ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and protect your personal information when you interact with our distribution services.
By proceeding to use this website, you are consenting to the practises, methods, and procedures described in this Privacy Policy.
In accordance with the law, the way we collect, use, and disclose your personal information is governed by the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, business address, email address, phone number, and other similar contact details.
- Business Information: Company name, ABN, and other professional details.
- Transaction Information: Information related to your purchases, orders, and payments.
- Technical Information: IP address, and how you use our website or services.
- Communications: Records of your correspondence with us, including emails and chat messages.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and fulfil our services and orders.
- To respond to your inquiries, requests, or customer support needs.
- To send you important updates, promotions, and newsletters (you may opt out of marketing communications).
- To improve our website, products, and services.
- To comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We may disclose your personal information to:
- Service providers: Third-party service providers who help us deliver our services and improve our website.
- Legal Requirements: When required by law, regulatory authorities, or to protect our legal rights.
5. Security of Your Information
We take the security of your information very seriously.
We take reasonable and serious measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
We will take appropriate measures such as destruction or de-identification once we no longer need your personal information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to legal requirements.
- Opt-Out: Opt out of marketing communications at any time.
We will strive to respond to requests and take the appropriate measures except when restricted by the Privacy Act 1988 (Cth).
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will ensure this Privacy Policy is available and updated so you can see how we manage your personal information.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us by visiting https://www.jhlsupplies.com.au/